A Powerful But Simple Solution

Auto Dealer App by Pulse is a customized, dealer to customer communication platform, which is easy to install and operate. By using this app, dealers can provide superior, personalized customer service to:

  1. Increase sales leads
  2. Drive repeat service visits
  3. Deepen customer loyalty

As a value-added partner, Pulse has the technical expertise to integrate the app with your existing solutions. Features such as credit applications, real time payments, and service scheduling are just some of the options. Pulse can also assist with the marketing required to create awareness and introduce the app to your customers.

 

Detailed Features

Service

  • Service appointment requests & booking
  • Predictive service reminders via push notification
  • Notification when car is ready after being serviced
  • Request for courtesy shuttle, car rental or car loaner
  • View service history
  • Built in post service survey with reporting

Sales & Inventory

  • Browse all info for new and pre-owned vehicles
  • Book a test drive
  • My Vehicle Quote for a specific car being searched
  • Request trade in value

Deals, News & Social Media

  • Push notify special deals & promotions based on GPS
  • Promotions based on customer’s vehicle profile
  • News update & recall notifications
  • Social media integration

Referral

  • Refer friends & family with address book integration
  • Automated email notifications
  • Web portal referral lead details tracking

Credit Application

  • Short Form or full credit application
  • Integration to Dealertrack
  • Leads sent to CRM system

 Mobile Payment

  • Push Payment notifications
  • Integration to payment gateway
  • View payment history

 Information

  • Dealers contact info by department – email, phone, chat
  • Address/hours of operation
  • Roadside assistance call button & information
  • Store personal/vehicle information

Tools

  • Vehicle loan calculator with monthly payments
  • Parking marker using GPS
  • Collect collision reports
  • Gas Buddy Integration
  • Flashlight
  • QR scanner

iBeacon / Showroom Alerts

  • Connect to customers at the dealership using Bluetooth
  • Setup iBeacons & messages for various locations/vehicles
  • Send messages to customers when at dealership display

Analytics

  • Integration to Google Analytics
  • App downloads, usage tracking
  • Leads & service request tracking

Dealer Mobile Management Portal

  • Manage all dealership contact information
  • Push promotions based on GPS or customer profile
  • View analytics, leads, service requests and survey results